BPM and Cloud – The Many Perspectives

The relation between BPM [Business Process Management] and Cloud is significantly determined by the perspective one takes; and the possible impact and resulting potential depends on the perspective…

Following are the many perspectives:

1) BPM Product Capabilities provided on a Cloud – From a product vendor perspective, this capability enables vendors to provide their BPM related products / solutions on new commercial models [For e.g.: Usage based, Subscription based, etc. as opposed to Product license based models]. This definitely provides a new set of customers who can leverage the BPM product capabilities and also opens new service opportunities related to Training, Consulting, Support and Hosting. An example of this is Intalio’s BPM SaaS service, Appian’s Cloud BPM, Pega’s Cloud offerings, etc. From a customer perspective, this translates into lower TCO [Total Cost of Ownership] and rapid environment set-up for development and deployment

2) BPaaS [Business Process as a Service] – This is the capability of defining and deploying ready-to-use business processes for specific requirements and providing these business processes as a service. The long term success for BPaaS providers depends on the ability to identify processes which are relevant for a large addressable market space / customer segments, have the potential to significantly scale-up in volume, can be rapidly generalized, standardized & customized and which can be rendered in alternate commercial models. An example of BPaaS is NetOxygen’s Hosted / SaaS LOS [Loan Origination System]

3) Leveraging BPM for “Cloud” enablement – The other area where BPM can be leveraged is in actual definition and execution of business processes for Cloud enablement. Typically, enterprise cloud initiatives require a fundamental change in the way IT implementations are done. These changes impact multiple teams within the organization (For e.g.: Asset Procurement Group, Software License Group, Release Teams, Development teams, etc.) and external groups (For e.g.: Product Vendors, IT Service providers, customers, etc.). A promising area for BPM is the ability to define enterprise level business processes for standard and rapid cloud enablement initiatives. For e.g.: Standard processes for hardware provisioning, software provisioning, etc. The ability to provide these services in a BPaaS model is another area which has promise.

4) BPM Cloud Services – An opportunity to provide BPM Cloud Services related to any of the areas listed above to product vendors, cloud solution providers, cloud service brokers or IT service providers. The range of services can include Training, Testing, Production Support, Migration to a cloud, Consulting, Hosting, etc.

What is your perspective?

Originally published @ http://www.wipro.com/blog/BPM-and-Cloud-%E2%80%93-The-Many-Perspectives

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By Nischala Murthy Kaushik Posted in BPM Tagged ,

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